Never say never, but at present we do not offer same day delivery, as our cakes are made with the utmost TLC. See diligent planner note above.

If you're buying from the online store, once your order has gone through, no changes can be made so be sure to check over all the details. If your order is bespoke or a wedding, just chat with us and we'll confirm everything in writing. We're understanding folk over here and know that shit can happen (hello 2021, the second year of the pandemic!). We will do our best to accommodate, but please be kind and understand that sometimes we can't amend everything.

A 50% deposit is required to confirm a booking. We can't get to work or commence the baking process until that deposit is received. The deposit MUST land in our sweet little bank account within three days of the invoice being issued.

Once paid, the quoted price remains fixed to the details in the quote (unless you make changes). The balance is due one week prior to fulfillment. Orders will not be delivered or completed unless paid in full.

If placing an order within two weeks of your event, full payment is due & payable. You're also welcome to skip the whole deposit two-invoice thingy and pay upfront completely. Much easier!

It's likely your location falls outside our 25km radius from Richmond – bummer! In this case, you'll need to collect your order.

Sure you can! We are based at the Co.Bake Space in Richmond (or 3121 for the cool cats). Select "pick up" at checkout, or follow the instructions in your email for custom cakes.

Once the cake leaves Trixie HQ, it's your responsibility. So don't take those corners too fast and obey the speed limit. You're not on the F1 track.

Tuesday – Friday: anytime between 9am and 4pm.
Saturday: between 8:00am and 10:00am only.

Saturdays are hectic with wedding deliveries and road trips, hence the tight timeframe!

Cakes – lordy no! Imagine the mess. We have a fab team of drivers who cruise 10km under the speed limit to deliver your goodies safely around Melbourne.

7 inch: 15–20 coffee serves.
9 inch: up to 30.
If you're stingy on the cut (lol), you'll get more.

Yes! Limited to 30 characters. We offer uppercase black letters and standard numbers plus ? ! # $ @ ; '..

We don't have every character on your keyboard, so we may need to edit or trim your message to make it fit nicely on the cake.

Unfortunately not. But we have plenty of friends who make sick cake toppers and we're happy to send you their way. Just ask!

Because we're ingredient snobs. REAL ingredients only. No pre-mix crapola. We froth Callebaut chocolate, free range organic eggs and top-quality Aussie butter. We never skimp. Ever.

They may contain traces too. Those buggery sneaky traces.

Most of our cakes contain gluten or wheat (we use flour, shock horror). If you're after GF cake – and we make delicious ones – please get in touch.

We don't, no. We love our bread. We love our butter. But most of all we love butter. And eggs.

We have some gorgeous flourless options! A win for the coeliacs. GF is available via request only. Obvs, see note re: traces.

We have a whole page on ingredients – aren't we diligent? Click away!

We use fondant! It's gluten free – another win. If you want the full ingredient breakdown, get in touch.

They're all different. Please get in touch if you have a specific query, or head to our ingredients page.

Cutely branded white boxes, plastered with bright Miss Trixie stickers. And yes, the box is recyclable once you're done.

We love sharing our work! We reserve the right to use your baked goodie in any Miss Trix content. That content is owned by Miss Trixie Drinks Tea.

Not right now, but cookies wholesale is on the horizon. Get in touch and we'll keep you on the radar.